We Proudly Support Those Who Support Us
Being part of Defence, AAFCANS puts loyalty on a pedestal. We proudly support those who support us and have dedicated loyalty offers for ADF members.
Disbursements, promotions and price cuts are just some of the ways we give back. However, it’s our AAFCANS Coffee Loyalty Program which has proven to be particularly popular.
How to access our Loyalty Offer
- Download the AAFCANS app
- Or join with our Barcode Key Tag Membership tags
- If you can’t download the app then sign-up with our Barcode Key Tag
- The key tag membership will give access to the loyalty stamp cards only.
What products are part of our ‘Loyalty Offer’?
Buy 5 and the next cup is our shout…
Fill your stamp card and we’ll gift you a free cup of:
- coffee
- specialty coffee
- hot chocolate
- latte
- chai
- hot tea
- premium teas
- iced drink… and more!
Whatever product & size you buy that’s within our loyalty offer that’s what we’ll shout!
We will also have promotional stampcards periodically.
Guess what?
Did you know if you sign up to the barcode keytag and then later upgrade to the App you can transition your stamps and freebies to the app, pretty cool… right!
However there is a process to follow, so please read the instructions (or watch the video below) and if you need assistance reach out, we are here to help! aafcans@aafcans.gov.au or app#aafcans.gov.au.
Oh, by the way, when you do transfer to the app we will give you a free coffee on the app platform, so check your ‘my vouchers’.
User Guide
Download our latest user guide PDF. This guide is updated periodically.
- Overview instructions & features
- How to sign-up
- How to get loyalty stamps
- Your profile
- How to transition from a barcode Keytag membership to the app
- If you need assistance please scroll down and view our support info
- Terms and conditions
- ‘FAQ’ Frequently asked questions
FREE Coffee on sign-up
When you download and use the app for the first time, you will receive a welcome gift from AAFCANS. A free coffee/voucher will be loaded into your PROMO’s. Open, press redeem and leave this voucher in your ‘MY VOUCHER’ for when you are ready to claim your gift.
This this not available to the Barcode Keytag Members however when you transition to the app your free coffee will be waiting for you:)
Special promotions, deals, prize giveaways and FREE-BEE’s will apply to the loyalty app, so it is definitely worth your while to take a few moments, visit your APP STORE and download the AAFCANS APP!
You have full control over your loyalty offer, you can see where you have earned stamps, what rewards you have ready to claim – and claim them when it suits you!
Our current loyalty offer includes:
- Espresso – Macchiato
- Espresso – Short Black
- Piccalo
- Chai Latte
- Dirty Chai
- Cafe Latte
- Cappuccino
- Cafe Mocha
- Hot Chocolate
- Long Black
- Flat White
- Caramel Cappuccino
- Caramel Mocha
- Caramel Latte
- Vanilla Latte
- Choc Hazelnut Mocha
- Hot Chocolate Fudge
- Snowy Mocha
- Hot Tea
- Premium Hot Tea & Pot Tea (select outlets)
- AAFCANS in-house made Iced Coffee Drinks
Need some help?
If something is not quite right with your account or you are having any technical issues with your app or log-in, please reach out, we are here to help!
app@aafcans.gov.au
(this will log a ticket with our helpful support team and we will contact you)
Or use the ‘contact us’ inside the app platform on the menu,
(this will log a ticket with our helpful support team and we will contact you).
Download our App and start saving!
Can’t download an app?
No problems, ask our team in-store for a manual barcode keytag.
1. How to Sign-up on the App
This few second video takes you through the sign-up process on our app.
Please note: you will be asked for a preferred location, choose your home base (you can change this at anytime).
2. App Intro Video
This 5-minute video takes you through an introduction to the app and the stamp card feature, rewards and promotions and more!
3. App Other Features Video
This 4-minute video takes you through the quickstart menu, key links and other app features such as the Gift Certificates, where to find the user guide, FAQ’s and more!
4. Transfer from Key Tag to App
This few second video takes you through the process of transferring your membership from the Barcode Key Tag to the App.
Please note: Once the transfer is complete, you will still be able to use your barcode key tag as this will be linked to your app profile. Use your barcode number as your new app password and the sign-up e-mail address.
