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        • Who We Are
        • Part of Australian Defence and supporting
          our Soldiers, Airmen and women since 1915

        • What We Do
        • AAFCANS directly operates Canteens Outlets
          located on ADF bases around Australia.

        • Services On Base
        • AAFCANS and our specialty vendors provide a range of services on base designed to make your ADF life a little easier

        • AAFCANS Directory
        • Browse AAFCANS outlets online and filter by state, base type and facilities.

        • Giving Back
        • As a not-for-profit Defence organisation, any additional funds made goes back to Defence and our customers through disbursements, price cuts and facility improvements.

        • Perks & Promos
        • We’ve put together a number of perks and promotions, which will help you relax, save money and enjoy a little downtime!

        • Loyalty Offer
        • Being part of Defence, we put loyalty on a pedestal. We proudly support those who support us!

        • Our Menus
        • We source and produce the very best quality food and beverages available! Our menus are designed especially for you and deliver on quality – convenience and value!

        • Catering
        • We cater for all types of events held on base.
          No minimum order and free delivery!

        • Reporting
        • View our current corporate governance documents online such as our annual report, corporate plan, policies and more! Archive links are also provided.

Highlights & Improvements

Support for Air Force AF100

March, 2021

In support of Air Force marking 100 years of service to Australia, The Army & Air Force Canteen Service (AAFCANS) helped celebrate the milestone with cake and coffee! On 31 March, AAFCANS selected 100 uniformed members from Air Force Bases across Australia to help mark the centenary, gifting them a delicious commemoration Preistleys cake and hot Beraldo brew. AAFCANS have selected a range of official Air Force 100 memorabilia and keepsakes to feature in-store throughout the year at select AAFCANS locations across Australia. The full range of official merchandise is available online from the Air Force online shop facility.

 

New Canteen Facility Swartz Barracks

February, 2021

The new state-of-art contemporary commercial precinct at Swartz Barracks makes Oakey shine like the jewel of Brisbane’s north. The Estate Works Project provided an infrastructure investment of $8m to design and construct the new precinct that will benefit the aviation base community well into the future.

The building design has a plethora of eye-popping features both inside and out and includes glass murals featuring the base map and an exterior aviator mural made using modern perforated screens. The AAFCANS canteen is the focal point of the commercial centre and opened its doors 8th February with a celebration cake, a shout of barista-made coffee and a ribbon-cutting ceremony. The stylish interior offer members a comfortable, airconditioned space to enjoy a quick bite, a brew or gather and meet over lunch. The booth seating, soft furnishing, dining areas configure the room for friendly conversation and food consumption. The lounge area is equipped with a 55-inch smart TV, comfy soft leather lounges, coffee tables, card games, Qi fast-charger and USB connectivity for smart devices which means members can chill out whilst staying connected. The self-service checkout allows customers to jump the queue, grab a bite, scan, tap and go. The new facility has enabled AAFCANS to expand the overall menu offering and the covered common space, with its outdoor dining lounge area also provides convenient access to a well-stocked AAFCANS vending suite.

 

New Veteran Owned Coffee Offer

January, 2021

AAFCANS has partnered with Australian Veteran-owned coffee supplier ‘Beraldo Coffee’ as the national preferred coffee provider. Their premium, unique blends are locally roasted here in Melbourne. The Beraldo family have a large roasting plant locate at Heidelberg a café and event space now located in Northcote where they first started the business and now distribute their prized premium brew across the AAFCANS network of coffee outlets on 26 ADF bases. Beraldo will also support AAFCANS with an ongoing program of professional Barista training for the local café team.

Historic Hangar serves up history with a brew

November, 2020

To help improve the proximity of amenities for ADF based at RAAF Wagga, the canteen operations were moved into the historic ‘Hangar 84’. The temporary facility was created by way of suspended partitioning walls with hospitality support services supplied in a series of containers located outside the hangar.

The ambience of the canteen is an important factor in helping members feel relaxed and refreshed. The addition of the historic imagery and murals was a masterstroke. We were delighted with at the opportunity to assist SADFO and his team with the historic embellishment of the canteen facility.  AAFCANS worked closely with RAAF Wagga Aviation Heritage Centre and on of its energetic volunteers to provide an eye-popping display. The collection of images featured:

  • 3M x 3M wall mural of the iconic Beaufighter planes linking to the origins of 31 SQN and
  • historic imagery of Hangar 84 which was built in 1940.
  • the iconic Wirraway
  • Vampire
  • PC9
  • Winjeel
  • Canberra bomber
  • Lancaster bomber
  • Boomerang
  • Macchi
  • F111
  • historical buildings on base
  • aerial shots of the base dating back to its construction
  • RAAF recruitment railway
  • Ken Warby engine tests with support from Air Force technical personnel
  • RAAF apprentice and aircraft engineers at work and many more.

The Heritage centre also added some historic props, such as a Macchi ejection seat, Nomad propeller on a stand and a replica of HMAS Wagga presented in a glass display case. AAFCANS also took the opportunity to soften the industrial environment by adding soft leather comfy couches, coffee tables, board games and some styling to make members feel welcome and relaxed. The new premium coffee and tea offer recently rolled out on base have been a well-received.
The upgrade facility Investment cost $XXXX

New Mobile Amenities Vehicle

October, 2020

AAFCANS designed and purpose-built a new mobile amenities vehicle. The vehicle project delivers a new design concept for AAFCANS. Before heading to Townville to take a lead role in the Lavarack Barracks mobile amenities fleet the vehicle was taken through its paces at Gallipoli Barracks and passed the trial with chequered flags.

The acquisition cost $XXXX and forms part of AAFCANS $2.6 million strategic investment program which commenced in 2018. It is projected the replacement and refreshment rollout will carry through to 2023 and impact our overall fleet. The concept design during its live testing at Lavarack Barracks will be monitored by the AAFCANS operations with the focus to evolve and future proof AAFCANS amenities fleet.

The internal fit-out features: modern LED trim and refrigeration lighting, best-on-market hot & cold display fridges, sectioned iced drinks well, stainless retail shelving & draws, fold-down stainless steel service bench, LED floodlights mounted on all sides of the vehicle, for perimeter night lighting, on-board hand wash station with hot & cold water, potable water and grey water holding tanks, heat-friendly menu board with changeable menu panels for today’s selection and its inspirational modern vinyl wrap branding will make the vehicle’s presence known to all on base.

New Online Ordering Facility

September, 2020

The new app-driven online ordering facility was opened to benefit members based at RAAF Base Amberley in September 2020.
Customers can use their app or online portal to order and have their meal delivered to one of seven delivery points on base. A pre-order and click & collect facility is available and a dine-in options allowing customers to order, pay and have their meal and drinks delivered directly to their table is set to rollout in May 2021. Also, in development is AAFCANS app-driven catering portal which will be released in mid 2021.

New Loyalty APP – Online Ordering Facility

June, 2020

In June /July 2020, AAFCANS launched its app-driven loyalty platform nationally. The new app facilitates the loyalty program; a virtual wallet which gives members the ability to transact cash-free and card-free, and includes member-only promotions, loyalty stamps, gift vouchers and more. In unison with the app launch, AAFCANS also released a pilot online ordering/delivery service, branded ‘AAFCANS On-Demand’ at Gallipoli Barracks. This service will operate via the app and a web portal for desktop access. The pilot will operate at Gallipoli Barracks and be rolled out in three stages: first the loyalty platform, then online ordering, followed by the dine-in facility. A further six Defence bases will benefit from the full online ordering suite in 2020.

The app/online ordering will provide click & collect and dine-in options allowing customers to order, pay and have their meal and drinks delivered direct to their table. Delivery convenience is at a small additional cost and options will vary by base with a mixture of drop-off points and googlable base addresses. This will benefit bases such as Puckapunyal with its large ADF residential precinct having access to home deliveries in the very near future. Also, in-development is AAFCANS app-driven catering portal which will be released in early 2021.

$84k was invested byAAFCANS into the app, supporting equipment and e-commerce innovation.

Holsworthy New Coffee Lounge

January, 2020

The outdated, dysfunctional Holsworthy Cafe interior was fully replaced by AAFCANS to give customers a modern comfy space. The relaxed industrial style ambience reclaimed timber features and designer lighting help to showcase the barista-made gourmet coffee, new premium tea range, cold-pressed juices, iced-teas and café food. Soft furnishings, casual home-style dining tables, high and low seating, board games, books and 65-inch big screen await guests eager for a chat whilst tending to their quick coffee fix or enjoying a snack and some precious me time.

The Canteen upgrade and installation of the new coffee lounge was a $182K investment for AAFCANS.

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